Field Service Engineer | Job Opening in Chandler, AZ and Remote (Oregon)

Job Summary

Send application to hr@chromaus.com

We are looking for an experienced Field Service Engineer to work with advanced semiconductor measurement equipment. This role goes beyond installation and troubleshooting; you will ensure optimal performance of our measurement tools and serve as the first point of contact for our clients. You will collaborate closely with various teams to understand customer needs and deliver tailored solutions.

Responsibilities

Client Communication: Confirm Facility requirement prior to equipment Installation.
Installation & Maintenance: Complete installation or relocations of SuperSizer series measuring tools and conduct regular preventative maintenance.
Troubleshooting: Identify and Resolve issues in Supersizer products at the component level to minimize downtime and prevent system interruptions.
Record Keeping: Maintain accurate records and reports to facilitate seamless coordination between Chroma and Customers
Inventory Management: Ensure Appropriate spare parts levels and perform periodic inventory counts.
Data Analysis: Conduct data collection, analysis, and calibration on Supersize series products.

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Benefits

401(k)
401(k) employer matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

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Criteria

Bachelor’s degree in science or engineering with 1-3 years of experience in the semiconductor field.
Proficient in Microsoft Office and strong communication skills.
Experience in installation, maintenance, repair, or troubleshooting of semiconductor measurement equipment
Excellent reporting and presentation skills.
Fluency in English; Mandarin is a plus.

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Job Summary

Responsibilities

Benefits

Criteria

Working Condition